We offer free returns on all our products, except earrings, which cannot be returned or exchanged unless faulty.
With the exception of earrings, you have the right to return any item purchased directly from our website within 30 days of receiving your order.
If your order includes a gift set, all items within the set must be returned together to qualify for a refund.
Please note that complimentary items (or any free product received as part of a promotional offer) are not eligible for exchange and must be returned along with the qualifying items if you are requesting a refund. However, gift wrapping offered as part of a campaign does not need to be returned.
Promotional offers are applied based on the original purchase. If a return is made and you no longer meet the criteria for a campaign, refunds or charges will be adjusted accordingly.
Maison Tierry jewelry must be unworn, in original condition, and returned with its original packaging.
Returns are processed within 7 business days once the item has been received and inspected.
Read more in our Refund Policy
